ZM
Zamo M

1 reviews | Active since Aug 2016

03 Jul 2018, 13:51

FNB PREMIER CHEQUE ACCOUNT

What a terrible service, waited on the line to be assisted for like 10 minutes until I had to drop the call. Never got assisted but paying for premium service, this is bad service ever. I would understand if I was paying R20/pm for my monthly service fees. I am charged more than R200 for this?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2018, 16:25
Official

Good day Zamo Mthethwa,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Cenre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one