LB
Lenice B
1 reviews | Active since Jun 2019
21 Jun 2019, 15:14
FNB Premier Card Pathetic Service
Pathetic service from the premier credit card division. It takes over half an hour for the phones at the service suite on *** to be answered and when they do answer youre shoved from pillar to post. The account was opened two weeks ago and today I'm sitting in the bank cancelling it. Spruce up your CLIENT SERVICES FNB!......
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FNB (First National Bank)'s replyOfficial
21 Jun 2019, 16:52Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ).
Kind Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply21 Jun 2019, 16:52
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused.
A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ).
Kind Regards,
Hello Peter Complaints Team
***