BvdH
Beuana-Lize van den Heever

1 reviews | Active since May 2015

07 Feb 2019, 15:51

Fnb premier banking worth NOTHING!

Paying for premier banking but when requesting secure chat on app, they just give an automated message of who i am going to chat with and then nothing. This has happened numerous times. So why am i paying so much for banking. Maybe i should switch to a new bank.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2019, 09:31
Official
 Good Day Beuana-Lize, 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A formal complaint has been re logged on your behalf and referred to the relevant department with ***  who will investigate and provide you with feedback. 
Kind Regards,  Hello Peter Complaints Team *** (option one)