gB
gideon B

1 reviews | Active since Oct 2011

20 Oct 2016, 10:25

FNB Premier banking very poor

<p>FNB has all these nice marketing ploys about their Premier Banking but it actually means nothing.</p> <p>You can contact them online but they never come back to you.</p> <p>I raised a query three days ago and i am still waiting.</p> <p>Maybe it is time to look for another bank?</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Oct 2016, 13:52
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)