HM
Hannes M

1 reviews | Active since Apr 2015

02 Apr 2015, 13:26

FNB Premier Banking - SERVICE STINKS..!!

Why does one pay for and have a Premier Bankier ?? After 2 days an 10 telephone calls, I have not been able to speak to ONE person..!! Each time I put the phone down after 10 minutes.. THIS IS A PAID CALL FROM MY SIDE...!! The call Centre number the same..!!! NO ANSWER..!!! Listen to endless messages...!!!<br> This problem is ongoing from FNB - YOUR SERVICE TO PREMIER CLIENTS STINKS...!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Apr 2015, 13:58
Official
Hello hannesmalan101,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 661416.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)