FNB Premier Banking Poor Poor Services

<p>I am leaving over the weekend for Germany and so i phoned in to find out if i need to do anything special so my cheque can work overseas.</p> <p>I explained to first agent my query and made it clear i am a premier banking client, agent couldnt help.</p> <p>I was then put through the 2 agent and explained my story again and only to be told i was put throught the wrong department.</p> <p>I was then put through the 3 agent and again explained my story only to be told i must phone premier banking suit cos they cant help me.</p> <p> </p> <p>Is this the service we must expect from FNB and we paying our services every month.</p> <p>I told the 3 agent that i going to lay a complaint, the repsonse was no problem go ahead.</p> <p> </p> <p> </p>