FNB Premier banking is useless. FNB Credit card debits money without permison on a new FNB Premier account

I have just opened a premier account and yesterdaymy 1st salary was credited into my account. I have also opened an investement account (Money Maximiser) and the savings account. This morning a debit of R11091.30 was debited by credit card department on my account without my authorisation or concent. This premeir account is not even 30 days old. I called premier banking line which they said they can't help me, they transfered me to credit card division. The lady in credit card division told me that legal department has authority to debit any account they want. She said i must call the appointed company for collection. Basicall saying i can't reverse the money. So now i have to do all the calling. What happend to FNB Premier having 1 point of contact and premier services. Clearly my money is not safe with FNB if anyone can just debit as they please. I want that money back into my account. - I have withdrawn all the money out of my premier banking account - I have withdrawn all the money from my investment account - I have withdrawn money out of my savings account What i realised with FNB is that they don't care about existing clients. They spending a lot of money trying to get new clients and once they get them they dont care anymore. So if that money can not be reversed, I would like to close my premier account, savings account and investment account. I'm sure other banks will be able to protect my money and keep it safe from bullies.