1 reviews | Active since Jul 2018
FNB Premier Banking is just a ****
So basically this whole 24/7 assistance is a ****? because I'm always calling and never getting through ? "Get dedicated service from a team of Premier bankers, available 24/7." what does this mean? It literally means you'll stay on the line for hours and not get through...
Good Day Progress Mlambo,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Progress Mlambo,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***