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cobus.lincorp cobus.lincorp

1 reviews | Active since Oct 2016

04 Oct 2016, 21:57

FNB Premier Banking is Bull !!!

<p>So the so called premier banking after hours simply puts you through to a call centre who has 5 lines to respond when you have an issue !!!</p> <p>A transaction went rhough on my account and the so called *&(&%$%^ premier banker (aka call center agent) is not able to assist me! what a load of hog wash !!!!!!! FNB is full of **** ! i want answers now !!!!!!!!! what the hell do I pay banking fees for and why the (&^ am I a premier banker if I do not get the service I pay for ???????????????</p> <p> </p> <p>I want answers now. I will NOT go silently !!!!!!!!!!!!!!! </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Oct 2016, 10:17
Official

Thank you for your posting, we apologize for the frustration this must have caused.

A formal complaint has been logged under the reference *** and escalated to our Premier Banking division whom will provide you with feedback.

Kind Regards

Complaints Resolution

Tracey Sonickson

Email: ***

Tel Number: *** (Option One)