1 reviews | Active since Oct 2018
FNB Premier Banking charged me wrongly and ignored my query thereafter
I queried bank charges on my account with FNB Premier Banking call center and the agent told me that she will find out from another department and call me back. Its been a week and l have not heard from FNB and the charges have not been reversed. As a customer l deserve an explanation but they decided to ignore. They recruit customer on false adverti*****ts.
Good day Tendai Chibarabada,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Tendai Chibarabada,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)