RH
Ramesh H

1 reviews | Active since Jun 2015

22 Dec 2016, 10:50

FNB PREMIER BANKING-CHANGE OF PAYMENT DATE

<p>In November FNB sent out an SMS asking whether they could change the payment due date on my Credit Card from the 29th to the 22nd of the month to which I rep**** no, but they still went and changed it to the 22nd.</p> <p>I phoned fNB PREMIER BANKING on the 15/12/2016 and spoke to SHARIQ Mia requesting that the date be changed back to the 29th and after consultation with his Manager he informed me that this could only be done on the 22nd and he promised to phone me on the morning of the 22nd which he never did. Also on the 15/12/2016 i followed this up with an email to Premier Banking which they acknowledged receipt of but they never responded as towhether the change has been made.</p> <p>Today I spoke to Craig Naidoo at Premier Banking and he informed me they cannot change the date as this was SMS generated. Thisi find unacceptable and also FNB shouldnt be sending out SMS W.R.T. to crucial financial matter.</p> <p>I need the date to be change back to the 29th as I my salary only goes into the account on the 27th</p>

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