1 reviews | Active since Sept 2017
FNB premier banking and Westbank -Pathetic customer service ever
Being a premier banking customer i feel totally crippled by the manner in which the Elite So Called Premier nanking handled my request when i want to buy a car what is worse is their sister company Wesbank with horrid customer experience where the consultant gives you attitude and tells you that they are not giving you attitude and actually argues with you How on earth did Wesbank recuit a consultant who was rude and had a dnt care attitude o
Good day Shalani,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre to investigate the service failure.
The matter had been referred to Wesbank as well who will be in contact with you.
Complaint reference ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Shalani,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to FNB Premier Resolution Centre to investigate the service failure.
The matter had been referred to Wesbank as well who will be in contact with you.
Complaint reference ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)