1 reviews | Active since Aug 2011
FNB Premier Banking
<p>I'll start off by stating that it is easier to post a complaint on Hello Peter to get service than it is to actually get service from them directly.</p> <p> </p> <p>I have send in 3 mails requests, and called about 5 times to have my pricing option changed. Each and every time, I was told there is a problem with the system and thay they would call me back.</p> <p> </p> <p>I had not heard from them.</p>
Good Day Mr Khan,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Khan,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)