1 reviews | Active since Jan 2010
FNB Premier Bankers / Investments with an attitude problem.
I would like to thank Ntedoheng Mokoena of FNB Premier Banking / Investments for the most disgusting service and attitude last week when he called me. Having left all of instructions as to what I wanted to do with an account the above gentleman called me without any idea of why he was phoning and then proceeded to ask me if he needed to continue the conversation. Thank goodness for Lucia Snyders in the premier banking division who called me back an sorted out the whole issue.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)