FNB Premier Account ? Your Service IS A JOKE!

<p>Contacted FNB on the 09/05/2017 to change details with my documents , by the 16/09/2017 NO RESPONSE i emailed again and called. Got an email asking for my documents i had already sent but also asking for my OLD ID which you should have as i created the account IN MY OLD ID. However my passport copy was sent as i dont have my old ID.</p> <p>Complained o monday at 09:46 told max 48 hours ?? SUPRISE SUPRISE NO response? How hard is it to change. And when i call i get told to email</p> <p>Ref: ********** and Ref : CRM: ********** ********** 3</p> <p> </p> <p>Nothing Premium about the FNB other than been ********** with services fees and paying for a service that doesnt excist</p>