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omahawani O

1 reviews | Active since Jul 2017

31 Jul 2017, 09:50

FNB Premier account ******s

<p>march this year i got a call from FNB premier and the lady told me i can upgrade from my cheque account to premier which she only explained that i will pay r175 for monthly fees and seh never explained anything else besides that, to my suprise i got charged for a replacement card, i then let it go, now to my suprise i am paying 500 more for all other services than what i was paying on my gold account, this FNB premier is robbing my children of bread and all other neccisieties, what makes me more angry is because they never explained anything to me otherwise would have stayed with Gold cheque account </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jul 2017, 10:08
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***