FNB Premier Account activation and fees charged - *****

"On Thu, Jun 6, 2019 at 1:05 PM Leslie Bugan <***> wrote: hi' please see history to this issue in the attached. It has been coming along since Feb 2019. The mere fact that i could upgrade my account by making ONE wrong selection is very underhanded on the part of FNB. I tried contacting you to rectify this situation and was never assisted which shows that the upgrade is not worth it. I also received a call from FNB asking me whether i wanted to upgrade before all of this and i declined! FNB has to reimburse me the difference between the Premier and Private client account charges." CAS-***-D2W8K5 CAS-***-R2V6S6 CAS-***-V3Y2Q0 CAS-***-K9W2V8 numerous calls logged to resolve. calls closed with no feedback on resolution and reimbur*****t. tried calling premier banking number and after every correct entry of my id number and the # key it tells me that i am entering the incorrect number of digits.