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Abdullah D

1 reviews | Active since Jun 2012

05 Oct 2017, 14:05

FNB PREMIER - A WASTE OF MONEY

I have been an FNB Premier customer for a while now, a service which I PAY a PREMIUM for, but their service is terrible.

I have sent numerous messages via the online "Contact your team of bankers" service, but rarely receive a response.

If service is what you're looking for, DON'T sign up for FNB Premier. It's a waste of money!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Oct 2017, 14:49
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)