1 reviews | Active since May 2010
FNB Premier
<p>I have beem logging on to my app for a day it says wrong passwoed and yet its the same password i used the day befire and the days before. I tried to call ********** 000. Where i had to hold for over 5 mins still then i was transferred to another department where i had to hold. I have been playing this holding hane since last night. I thought with the fees you pay for this account i would t have to deal with such. I would rather have a normal savings account where there are no expectations on service.</p>
Good Day Miss Madiya,
Thank you for taking my call earlier kindly be advised that I have logged a formal complaint for you, please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)
Good Day Miss Madiya,
Thank you for taking my call earlier kindly be advised that I have logged a formal complaint for you, please accept our apologies for the disappointing experience and the unnecessary concern caused. we're already liaising with our relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ********** .
Kind regards
Complaints Resolution
Daffnie Govender
Email address: **********
Tel number: ********** 404 (option one)