MZ
Mpumi Z
1 reviews | Active since Mar 2009
09 Apr 2015, 11:05
FNB Premier
Im disgusted to say the least with the lack of response/feedback/service from fnb premier. I am a premier client, I have posted 2 complaints in the last 2 weeks about their lack of delivery for the two queries I need help with from them, one query was never responded to, the other query someone called me last week to say they will look into it and no one has done that. this has caused adverse personal issues wrt my finance query. I cant believe I am getting this kind of service from FNB. !!!!!
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FNB (First National Bank)'s replyOfficial
09 Apr 2015, 12:12Hello mpumi2,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
FNB (First National Bank)'s reply09 Apr 2015, 12:12
Official
Hello mpumi2,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One