IK
Irene K

1 reviews | Active since Jul 2018

30 Jan 2019, 16:10

FNB PREMEIR DEPT IS HORRIBLE!!!

FNB Premier service dept is horrible, things are never done on time, I am very annoyed. The live chat that you have access to, the charts are never responded to quickly and the chat system is horrible. I regret moving from gold to premier, Life is better on the Gold side the the premier. Its also very expensive for nothing. I am regretting this decision I made. Payments never appear in time

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Jan 2019, 08:00
Official
Good Day Irene Kanyamaure  
Thank you for bringing this to our attention. 
We acknowledge your complaint. 
It has been routed to the relevant department and feedback will be provided shortly. 
I do apologize for any inconvenience caused. 
Ref: ***NF 
Regards, 
Hello Peter Team 
Tel number: ***