1 reviews | Active since Jan 2016
Fnb poorest service ever
<p>I bought a laptop via fnb connectbthey delivered my device but the simcard was never delivered its been 2 weeks ive been goibg back and forth with the courier guys and nothing has been delivered i was called by a call center agent and was suppose to be called back by him that same day he never called i still **** have my simcards i was debuted got my benefits and never used it because i never got my simcard i am going to forfeit my benefits because i never used em just because fnb connect never gave me my simcard i than bought 1g telkom data money was deducted from my fnb bank account and still is not loaded bellow is peove if tge data that i bought .</p>
Good Day Mr Neniels,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Neniels,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
