JN
Janeline Noble-Hite

1 reviews | Active since Jan 2019

04 Apr 2022, 09:15

FNB Poorest Service Bank!sucks

A month ago money went missing from my account over 2400+ no refunds had been received turns out that the bank does not care! I called I emailed I waisted time in Cape gate branch bit nobody cares to follow up. To them your money means absolutely nothing! I want you to please close my account and cancel my policy I have with you! I'd this is how I get treated I do not want anything to do with you! My family will have to fight for money like I do now...no sorry I won't sit foot in your branch so cancel everything! Immediately I am no longer interested in anything at FNB!

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Replies (2)
JN
Janeline Noble-Hite's update04 Apr 2022, 12:20
Reviewer Update
You give me this template everytime but Nothing gets resolved! How many times did you escalate this to higher management but nothing happened.
JN
Janeline Noble-Hite's update04 Apr 2022, 12:38
Reviewer Update
Dear Valued Customer

FNB High Priority Complaint reference *** has been sent to PoP Branch. ***.

A Consultant will contact you within 24-48 Business hours.

This is what I get Automatic SMS and emails wit a million references but nobody can resolve how does all this reference numbers help me? Only for someone to call me to say I'm sorry we apologize.

This is the reason why I want to cancel everything!