FNB - POOR STAFF MENTALITY AND COMPETENCY

Extremely poor experience with FNB Enterprise Banking. Today I attempted to log into my account to transact, only to discover that my account is apparently scheduled for termination — without having received any prior notification or formal communication.

I immediately contacted the banker supposedly assigned to manage my account. Hours later, my calls have gone unanswered and my emails ignored. There has been no explanation, no written notice provided, and no response despite repeated requests for confirmation or documentation.

At present, my account remains inaccessible, with no transparency or support from FNB. This level of communication failure and disregard for a business client is deeply concerning and unacceptable.