FNB POOR SERVICES AND LIES TOWARDS THEIR OWN CUTOMERS

I was a victim of a **** and reported the matter to FNB ***** before the money reached the *******'s account . they were very useless in trying to reverse the transaction or freeze the ******** account and the fnb ***** department were not helpful - l had to call them almost everyday to try and find out the progress of the investigation - only to tell me that they couldn't help with anything my money was gone . l contacted bank ombudsman and they did the investigation and couldn't also manage to help because FNB **** that l contacted them after 4 days and they didn't want to use their insurance to settle my money . I was very disappointed to a point l have decided to close all my accounts and move out of FNB . Banking with FNB is very risk and not advisable - l lost a lot of money because of their poor services towards customers and l regret using FNB as my Bank