NK
Nana K

1 reviews | Active since Feb 2016

28 Oct 2019, 10:39

FNB poor services!!

FNB to FNB transfers take 12 hours?!! That’s ridiculous!! Even after 12 hours nothing!. No one has time to wait that long!! Tried contacting the call center 5 times but no luck. Might as well switch to another bank that has immediate payments and where calls are actually answered!!!

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Oct 2019, 10:51
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

 Hello Peter Complaints Team 

*** 

NK
Nana K's update28 Oct 2019, 11:05
Reviewer Update
Ohhh WOW now I’m told I should wait 24 hours not 12 hours! Can this day get any better!? I’m DONE!!!