TS
Tebogo S

1 reviews | Active since Feb 2019

03 May 2019, 21:26

FNB poor service on premium

i am not happy about the service i am receiving on the premium account, private bankers not available to assist. debit order switching still all over the place in 2 months now.......salary switch in limbo, scheduled payments failing.....if i had just switched everything by myself all could be done...thanks for all the delays and poor service

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2019, 10:44
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with ref :  ***NF  who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)