FNB Poor Service, misleading advertising

App**** for Platinum Cheque and Platinum C/Card Promotion as advertised 4 weeks ago.<br> I tried to apply telephonically as advertised, but the process is not that simple, I have had to return 4 times to a FNB branch waiting in long queue's and wasting loads of unnecessary time.<br> Today I phoned to follow up on the progress only to be told that my application was accidentally closed and that I have to re-apply from scratch - all my time at the branch a total waste.<br> Problem is on the Credit card side, but cheque account debit order transfer also a stuff up.<br> Misleading advertising and poor service!