1 reviews | Active since Sept 2018
FNB POOR SERVICE FOR ANC MEMBERSHIP PAYMENT
Woodbridge, Glen Marais FNB:
As an ANC elected member, FNB is providing NORTH service at all as I was turned back not assisted due to the inconsistency in rules vs the other branches. Nkata Moloi is the branch manager, he was useless.
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***