MVdB
Muriel Van den Berg

1 reviews | Active since Sept 2019

19 Sept 2019, 08:59

FNB Poor service

I HAVE LOGGED A COMPLAINT WITH FNB as they regularly take my debit orders at any time ofvthe month. I recieved an email whereby they have resolved this by promising that that will keep to my debit orde date. But today this happened again. They refuse to reverse this money. I am without funds until my payday I am closing my account FNB. My ref ***

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Sept 2019, 11:01
Official
Good day Muriel Van den Berg, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF. 

Regards,

Hello Peter Complaints Team

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