FNB POOR SERVICE - EXTREMELY DISSAPOINTED

<p>I recently changed my banking details with FNB due to *****alant activity on my account. I went to my branch in Florida. Jhb to complete all the required forms etc. I was also told that my debit orders will be linked to my new account. Last week i contacted Premier Banking due to an sms that they sent me i was told that only two of my debit orders could not be linked. This morning i received another sms that my old account that they told me last week was closed is still open due to debit orders that needs to be honoured. I contact Premier Banking only to be told by the consultant that my other debit orders that was suppose to have gone off last night are not linked to my new account. I asked the consultant (Peter) why i was not told last week that my other debit orders are not linked to my new account. The consultant told me that i need to contact all the companies who i have debit orders with and arrange with them to debit my account via the new banking details. I refused and requested to speak to a Manager / Supervisor which i was told are not available and can only contact me later. This is what you call pathethic customer service as i have to take responsibily and the bank just have the attitude it is not our problem you solve this. Yet they quick to charge customers for unpaid debit orders. They quick to cover their backs at the expensive of the us the customers who pays their salaries. MR MJ BOMAN *** </p>