FNB POOR SERVICE!

FNB WHAT ARE YOUR PLANS FOR CUSTOMERS WHO HAS PERSONAL LOANS AND BONDS WITH YOU DURING THIS PANDEMIC?????!!!! NO COMMUNICATION WHATSOEVER FROM FNB ?????????? ALL OTHER BANKS ARE LOOKING AFTER THEIR CUSTOMERS JUST NOT FNB !!!!!!!!!!!!!! THIS IS SO UPSETTING. FNB DOES NOT COMMENT ON FACEBOOK POST WHERE SO MANY CUSTOMERS ARE ASKING THE SAME THING. THINK ITS TIME TO CHANGE BANKS!!! I TRIED TO PHONE AND HAD TO HOLD ON FOR 2HOURS AND NO ONE ANSWERED MY CALL!