1 reviews | Active since May 2015
FNB Poor Service causing insurance and medical not to cover me
Had financial issue and asked them to put a stop order on my debit orders. After the issue was sorted I asked them a few times to lift the stop orders. They said they did but Discovery tried to made debits from my account which didn't go through. This resulting in me not being covered for insurance and medical. This is really pathetic
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)