FNB-Poor service

Once again FNB gets your hopes up and then let’s you down.In December they sent a message to say they will automatically give you a payment break in January on your loan and when January comes the debit order goes through.Why do that?What if you decided to use that money for something else thinking that FNB was helping you and you didn’t budget for that debit order.The slogan for FNB is not how we can help you it’s how we can deceive you.