FNB poor service as usual

First National bank will promise the world but always under deliver .Facilities are available but as usual dont work or when there is a issue no one wants to assist. Someone tried doing a deposit into my account and the ATM jammed not depositing the money and not returning the money on 3 occasions after refusing to Inconvenience myself by go to the bank this issue was resolved over the phone but now unhelpful Nancy says no you need to a branch lodge a claim and wait thats how we work.Nancy its my money i want it today .Hello FNB this is my money an i have to work why should i take my time and resolve your problems .Automated teller machine is forever an issue .I want my money deposited in my account by cob today .Platinum account personal banker is a load of nonsense all it mean is you pay 200 per month for unhelpful employees to earn a salary