WK
Werner K

1 reviews | Active since Feb 2017

08 Feb 2017, 12:55

FNB POOR service

<p>I have asked FNB to assist me for a credit card increase due to accidently decreasing my limit and now having a shortfall. FNB promised to assist and it has been more then a week. When I phone them I get put through from pillar to post and no solution. POOR SERVICE</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Feb 2017, 13:06
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)