MA
Mohammed A

1 reviews | Active since Feb 2017

09 Nov 2022, 14:01

FNB poor service

Spent over 30mins on the phone with no resolution. Kept being transferred from one department to another. Need help to resolve a pin issue when making use of my fnb virtual card as the payment does not go through. How hard can this be to assist FNB?

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Replies (1)
MA
Mohammed A's update14 Nov 2022, 09:10
Reviewer Update
Still waiting on FNB to resolve this issue. Received an sms saying they will contact me in 24 to 48 hours. This window has passed. Really disappointing service.