FNB Poor Service

I opened up an account with FNB and whilst the account opening process was seamless, the rest of it was pathetic. My card does not work, my online banking does not work (cannot transact), my FNB app does not work (cannot transact). Then I tried chatting to my team of bankers and that does not work. It keeps disconnecting. Ive tried about 10 times in different times of the day but its a waste of time. My app isn't verified and it says that I should transact a few times for the device to become verified but I can't even transact. I moved over to FNB to get a better home loan rate and now I'm thinking I wasted my time.