1 reviews | Active since Dec 2016
FNB POOR SERVICE
<p>FNB decides to debit my savings account with no authorization and says that they are allowed to without notifying me. What bull**** is this, what service is this...? And the Team Leader says that they should have contacted me regarding this and is up to me to make sure that i should have know this.......Pathetic service from the start to the Team Leader.The 1st time i have had so pathetic service ever.</p>
Good Day
Thank you for taking my call earlier. I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Thank you for taking my call earlier. I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)