NT
Neole T
1 reviews | Active since Nov 2015
14 Aug 2019, 14:16
FNB POOR Service
Absolute poor service and that being with FNB since 2004!! Have requested them to update profile on homeloan account, and it's now more than two weeks and only received automated email responses...
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
14 Aug 2019, 15:20Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply14 Aug 2019, 15:20
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
NT
Neole T's updateReviewer Update
18 Aug 2019, 13:12It's the 17th already, 4 days after my review and still no positive response from FNB....just that "someone will contact you"...this I heard now for the last month!!
NT
Neole T's update18 Aug 2019, 13:12
Reviewer Update
It's the 17th already, 4 days after my review and still no positive response from FNB....just that "someone will contact you"...this I heard now for the last month!!
NT
Neole T's updateReviewer Update
18 Sept 2019, 11:36And so, a month later since the 14th Aug and still NO resolution to my FNB issue!! Nedbank will certainly smile for new business!!
NT
Neole T's update18 Sept 2019, 11:36
Reviewer Update
And so, a month later since the 14th Aug and still NO resolution to my FNB issue!! Nedbank will certainly smile for new business!!