AM
Andiswa M
1 reviews | Active since Jun 2019
10 Aug 2019, 21:45
Fnb poor service
I am so DISGUSTED at how FNB handled my query. An AMOUNT OF1499 went off my account. I used the last petrol I had to rush to the bank and the response I got was they don't know they think if was cloned and they need 14 days to investigate. So in the meantime I must wait mind you that was the last money I had in my account. I have nothing left now and I don't even know how I will get to work. This service from FNB is shocking to say the least.
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FNB (First National Bank)'s replyOfficial
12 Aug 2019, 09:52Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply12 Aug 2019, 09:52
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***