AS
Avishkar S
1 reviews | Active since Jan 2010
17 Jul 2019, 10:45
FNB poor service
I have taken out a contract with FNB last year on the 25th of July. It is a Coneaxis A2. The phone does not charge and when i called FNB they could not assist. They referred me to a company called Fix it. They no longer have parts for this phone. I am stuck in a 2 year contract and unable to use this phone. And Fnb refuses to help.
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Jul 2019, 12:02Good day Avishkar,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply17 Jul 2019, 12:02
Official
Good day Avishkar,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
***