RK
Ryan K
1 reviews | Active since Nov 2018
06 Nov 2018, 15:51
FNB poor service!
Hi, this seems to be my last resort. I have waited a week to try and downgrade my account to Gold. No luck, they say 24-48 hours, that was 5 days ago! And I ordered a smart device on Friday and there is been no confirmation or feedback to me about it's whereabouts! I've been calling all types of contact numbers with no answer to any of my concerns!
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
06 Nov 2018, 15:57Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
Ref:***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
Ref:***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply06 Nov 2018, 15:57
Official
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
Ref:***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused
Ref:***
Regards,
Client Experience Team
Tel number: ***