NC
Nthabiseng C

1 reviews | Active since Feb 2018

06 Jun 2018, 22:11

FNB Poor service

Poor customer service.... I have been enquiring about this R0.43 loan I apparently have and for over a year it is being written off....

Please fix this mess and remove this R0.43 from my records, either take it or write it off.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2018, 09:32
Official

Good Day Nthabiseng Khumalo,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***