1 reviews | Active since Dec 2016
FNB-Poor Service
I am extremely disappointed with FNB. Been trying to get a student loan, but do I even get through to a consultant. NO! I have to listen to that music and not only waste my airtime but also my time. This is due to the fact that ALL their consultants are busy, however their consultants are always quick to call me to get insurance or buy some cover (they clearly have enough consultants in that department).
Good Day Preetha Idicheria ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Preetha Idicheria ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***