1 reviews | Active since May 2018
Fnb poor service
I really made a big mistake switching to fnb i have been running around for the past 3months they have approved my application and then i was asked to bring in my 3months bank statement from my previous bank and i used a 3months bank statement to open the account i was told must try at a later stage I app**** again 3 weeks ago and still no reply i went in to the branch on Tuesday i was told that my application has gone for further evaluation after 12 working days it been another 5 working days has passed and still no reply i would advice any one if u thinking of switching to fnb dont save your self the headache
Good day Yudesh Govind,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card Division who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Yudesh Govind,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Credit Card Division who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)