FNB = Poor Service

Had problems paying for an international transaction and sought help from FNB by way of calling their helpline on 24 Sep @ 12pm (spoke to Uboking).

She told me that she will get the relevant department to allow the transaction to be done. Well a few hours has now gone by and I received no confirmation from the FNB department letting me know I can try and proceed again with the payment.

Really poor service and a waste of my time!