FNB poor service

Good day FNB <br> <br> I have to express my disappointment at the service I have received at the call Center, I was transferred 5 times between different departments, I called your ***** line to report a suspicious transaction that went off my account that I am not aware of, they then transferred me to General Enquiries which then transferred me back to ***** and this went on for a while, its like your call center does not want to help at all. I was then advised to go into a branch which I did and guess what they told me??? I need to log it with *****.. I even called the Premier call center as this is one of the benefits you get, the person told me he will send me a dispute form.....I am still waiting.<br> <br> really this is poor service.