AvdW
Andries van der Walt

1 reviews | Active since Oct 2010

03 Jun 2023, 10:17

FNB Poor Serves and Lie

I had to stop my business credit card due to unmotorized transactions. The FNB Call Centre could not assist me because the system was offline ( 28-05-2023). Order a new card on 29-05-2023, delivery time was between 3 and 5 business days and for an urgent delivery there was more cost involve and it also take 3 to 5 business days. Card was supposed to be delivered at FNB Olympus Plaza on 08-06-2023 but when I arrived at the branch it was under construction. Spend yesterday 30 min on the useless secure app just to be tranced 3 times and be told they cannot help me. Phone this morning the call Centre and they are even more useless. FNB had all this promises about matching my ABSA interest rates and overdrafts if I move my business to them and close my accounts at ABSA, it was n big FNB LIE!! They cannot even replace my Business Credit Card!!!

0
Replies (1)
AvdW
Andries van der Walt's update05 Jun 2023, 10:52
Reviewer Update
Today 05-06-2023 and I don’t have any update on my credit card. I only received an SMS with a reference number and a massage that somebody will phone me between 24 and 48 hours.