LB
Linda B

1 reviews | Active since Jul 2017

15 Mar 2019, 11:14

FNB poor poor service

FNB promise now for 3 weeks that they will investigate. They phoned this morning will investigate and nothing is happening. Investigate what???????

I guess the only solution is that I leave it to the newspaper and ombudsman to assist me further, because no one at FNB cares about any of their clients...

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Mar 2019, 13:12
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
LB
Linda B's update15 Mar 2019, 14:22
Reviewer Update
Still have'nt spoke so there is only one way